Testimonials

Customer Feedback

We invite you to explore our work and see the quality in our craftsmanship. Please take a few moments to read what our clients are saying about Titus-Will Collision Center.

Thank you and your team very much for repairing my Cruze. I really appreciate your help with this and again I have a business I can trust with my car and know it will be done right.

I bought the car at Titus-Will Chevrolet in Parkland and am very happy with them, too.

My thanks again to you and Kristine for suggesting you. I will recommend you if anyone I know needs a collision repair shop.

All my best to you and your family,

Rick P

Chris,

Your professionalism and customer service is remarkable and a trait that is difficult to come by in this day and age. You kept me informed every step of the way on the status of my vehicle. You gave me confidence and reassurance that my windshield issue would be all taken care of. You surpassed my expectations far and above.
• The front office staff-smiles, polite, knowledgeable and accommodating. Again fabulous customer service.
• To the auto body team and the faces I did not see-thank you! Your attention to detail and consideration for my vehicle is appreciated more than you can imagine.
I know this was a team effort and in addition involved my insurance company and a local vendor. Chris took charge and oversaw the project, made all the arrangements necessary and came through with flying colors.

I would highly recommend Titus-Will Collision Center for any auto body service big or small!!

Very Satisfied Customer

Theresa

Dear Levent,

Thank you so much for taking care of me and my car June-July. I was so stressed out after my car accident and your kind words will always be appreciated. My car works like new and I’m so happy to have it back. Thank you for your help and service excellence.

Sincerely,

Sue W.

Just wanted you to know that the Titus Will Collision Team did and excellent job on repairing my Ford Explorer. Bruce Lewis my estimator supported by Shannon at the front desk were right on top of my repair and both provided excellent customer service. Bruce went through in detail with me how the repair was done and explained reasons for caution in washing or waxing for the next 90 days. As always, its a pleasure to deal with the people of “Titus Will.”

John

On Monday of this week I stopped by your Collision Center to ask about reinstalling the door latch handle on the hatch of my 2004 Ford Freestar. Bo Wade me outside and explained how to reinstall the handle and I was ready to leave when he said, “hold on a second I might be able to get this done for you.” He then took the car around back and 10 minutes later came back with the handle reattached. He also offered some suggestions on a couple of other problems that I had with the car. His attention to customer care was above and beyond what I expected and if he is an example of your staff then I will be a Titus Will customer for service and new car sales.

His countenance was great and his professionalism represented your company in the best of ways.

Thank You

Michael Cairns

Love the service they provided me!

I was in a car accident, and was hit from the back and forced forward to hit someone else. They fixed me car so that it was like brand new. It cost $6,800 but I only paid my insurance deductible (Thank goodness!)

All the people I spoke with were quite friendly and knowledgeable. They gave me my car back on a Friday but there was a small interior part they had not received yet, so I went back in on Monday to have it put in. They saw me right away (actually rushed the car because I had to be to work) and I was out the door in 5 minutes. They let me know the status quite often as well.

Quite simply, they rock!

Heidi

I can’t say enough good things about this Collision Center.

It took us 3 months, but we finally obtained a check from the insurance company (the company who represents the guy who hit our car, TWICE!).

Titus Will did their own estimate and told us to come back in a week, I dropped the car off, signed the insurance check over, and left with my fun rental. They called me the next day when it was done and it was waiting for me, good as new. And although the repairs cost more than the insurance check (surprise, surprise), Titus Will is contacting the insurance company for me.

Their process is pretty flawless. It didn’t cost me a dime to get my car repaired, get a rental, and get home safely. I won’t have to spend another minute on the phone with the insurance company, either.

And although these sound like obvious things, would you really expect it to be so easy?

They treated me really well and they were fast. They did a great job. I would definitely recommend them to others.

Thomas R.

Bill was wonderful. The employees were warm and caring and they had that personal touch. I could have gone to another business, but this business’ reputation was what made me choose them. I would definitely come back if I ever get into another accident. The quality of the work was excellent.

Sara H.

The rating of only 5 stars for this business is a shortcoming of the rating system. Twice, I’ve had the PLEASURE of working with a team that is both precision and well oiled. Twice, the work was a restoration to NEW. Mr. Bruce Lewis was my point of contact whom orchestrated a seamless procedure for me from beginning to end. What’s more…is that I’m likely the toughest customer you’re likely to encounter in many of the businesses I deal with because I have high standards. Mr Lewis not only is excellent in his position, but he is genuinely humble. I can spot a faker at five miles. He’s the BEST I’VE EVER SEEN. His boss also deserves credit for having selected him so many years ago.

USAA insurance recommended them and I am glad that they did. From others I have talked to they do a terrific job. They are fast and get your over to a car rental place quickly. Professional and polite with every encounter.

Ryan

To the Staff at Titus-Will:

We appreciate so much your great service, your wonderful employees/staff in all departments and all of the time and energy you put into handling our Toyota repairs. We would not hesitate to recommend Titus-Will to anyone…!

Special thanks to Bo for his kindness and help.

I want to compliment all the employees of Titus-Will Collision. I have had two Mustangs repaired there and Have always received superior customer service and a superior product. The cars turned out and looked better than before they were damaged. Not to ignore your employees who service my engines too!

I think it is wonderful to be able to trust and auto company, especially for women drivers. The service is prompt, customers are treated with respect and I have never felt Titus-Will was overcharging! They have always gone the extra mile for me!

Keep up the good work!

Christine R.

Herb and all Ford Staff:

I so appreciate the extra effort and Coordination that took place to get our 2006 F250 back on the road after the accident. A job well done and well executed.

Theresa H.