Insurance & your claim
We work with all insurance companies and handle the paperwork with your adjuster.
We work with all insurance companies
Including:
- PEMCO
- Allstate
- American Family
- Farmers
Start with a free photo estimate through CCC CarWise. It collects your photos, VIN, insurer and claim number so we can work with your adjuster right away.
You choose your shop
Your insurer can recommend a shop, but the choice is yours. Washington regulations (WAC 284-30-390) require insurers to communicate in good faith with the repair facility you choose and not to require unreasonable travel to a specific shop.
Your rights in WashingtonInsurance questions
What is the difference between an insured and a claimant?
You are the insured when you claim through your own policy (for example, collision coverage). You are a claimant when the other driver’s insurer is paying for the damage.
Do I pay a deductible?
As the insured, your deductible is set by your policy and due at pickup. As a claimant, there is normally no deductible.
What is betterment?
Some insurers deduct for “betterment” when a worn part (such as tires or a battery) is replaced with a new one. Washington rules limit when insurers can do this; ask us if it appears on your estimate.
What is a supplement?
Hidden damage is often found once a vehicle is taken apart. We document it and send a supplement to your insurer for approval before continuing.
Get your free photo estimate
Snap a few photos, add your VIN, insurer and claim number, and schedule online through CCC CarWise. We work with all insurance companies. Mon–Fri 8:00 AM – 5:00 PM · 2302 S 35th St, Tacoma